Company Overview
Remo Mobility is a growing EV charging network operator in Spain. Originating as a spin-off from a company servicing CPOs, Remo’s founders leveraged their expertise and experience to establish their own EV charging network.
By offering chargers with capacities varying from 22 kW to 150 kW, Remo caters to both en-route and destination charging scenarios. Remo focuses on locations where individuals spend 30 minutes to 3-4 hours, such as sports centres, shopping malls, health centres, hospitals, and public parking lots. It also seizes opportunities in en-route charging, ensuring a comprehensive EV driver experience and strategic coverage.
Remo puts the EV user at the centre of its offering, embodying a business philosophy rooted in the concept of “convenience charging”. The company realizes this vision through its user-friendly mobile app and a network of accessible and reliable charging stations supported by the latest technologies.
“Our business is not selling electricity. Our business is providing services to people who want more efficient and sustainable mobility.”
Pablo Guinot Barona
CEO, Remo Mobility
Challenge
To accelerate its business growth, Remo Mobility was looking for a strong, long-term partnership with a trusted technology provider. Crucial to their selection process was finding a company dedicated to software development, applying the latest industry practices and technologies, and providing top industry Service Level Agreements (SLAs). Another criterion was the transparency regarding the product roadmap and the possibility of influencing it with insights and requirements that will enrich their daily operations.
Remo needed a platform that would empower them to develop unique, location-specific charging solutions essential for setting themselves apart in the competitive EV charging market. This platform had to offer the flexibility for ongoing innovation, experimentation, and hypothesis testing to refine and enhance their service offerings. They also aimed to have a branded mobile app to establish a direct connection with EV drivers – crucial for collecting and analyzing valuable user data.
Another important criterion for Remo in selecting its future software provider was the possibility of adapting and leveraging the latest industry developments. To put into practice its “convenience charging” concept, Remo is looking to implement technologies like Plug&Charge.
1000+
Charging stations in 2024
5000+
Charging stations in 2027
Solution
Remo Mobility has enhanced its capabilities as an EV charging provider by leveraging the AMPECO platform’s out-of-the-box features and custom-developed integrations.
Fully branded EV driver mobile application
AMPECO provided Remo with a fully branded EV driver mobile application, reinforcing the company’s brand identity. The app allowed EV drivers a convenient charge point search, availability information and management of the charging experience at each location. The app serves as a valuable tool for gathering user behaviour data for Remo to improve their service offering in the future.
Flexible billing and invoicing engine
Remo has implemented dynamic EV charging tariffs as well as coupons and vouchers for various locations and user groups. They conduct extensive tests to determine their effectiveness for marketing purposes and identify reliable scaling strategies. In addition, partners could configure automatic receipts and invoices sent to EV drivers at the end of each charging session, with the partner’s name as the supplier, made possible by AMPECO’s invoicing and billing module.
Out-of-the-box and custom integrations
AMPECO provided Remo with an out-of-the-box integration with a global payment solution provider for their operations. But Remo also has the flexibility to switch to preferred payment gateways and easily adapt to regional market conditions. AMPECO’s ready integration with Gireve’s roaming hub aligns with Remo’s “convenience charging” concept, adding significant value to the EV driver experience. The company also relies on AMPECO’s integration with EVA Global, which provides first-level support for EV drivers throughout Spain.
Highly configurable partner portal
For their B2B clients, Remo provides access to AMPECO’s partner portal to give them visibility over chargers, tariffs, and users. This functionality has proven to be a competitive advantage during negotiations with potential site hosts.
Integration with external tools using AMPECO’s API
Remo capitalizes on AMPECO’s API to extract crucial data. This allows them to explore tools for geospatial intelligence to improve their site selection process. They also use API for data queries conducted by their financial team. By seamlessly exporting information into third-party data-visualization software like PowerBI, they can effectively interpret it and make informed decisions.
Result
The year 2024 marks a pivotal phase for Remo Mobility, focusing on expanding across Spain and scaling its network. By the end of the year, the company aims to have 1,000 charge points installed, marking an impressive 300% increase. Their goal is to expand to 5,000 charge points by 2027.
Loyal and growing partner base
Remo is in discussions with a number of site hosts where AMPECO’s dynamic load management is a critical feature they will rely on. It will enable them to leverage advanced technologies for efficient energy management and match the local market needs, where providing power supply can be challenging.
Scalability for the long run
Remo relies on AMPECO’s fully extendable and configurable solution to accommodate future growth with constantly evolving service offerings.AMPECO is recognized as a trusted, technologically advanced partner, reflected in its approach to software development. Regular sprint releases, comprehensive documentation, and regular feature updates resonate with Remo’s need for transparency over the product roadmap.
Regulatory compliance
In 2025, when regulations in Spain mandate ad-hoc charging with credit cards, AMPECO’s platform will empower Remo to provide the most effective payment solutions for each location. They will be able to seamlessly integrate different payment terminals and service providers, ensuring compliance with local regulations while offering EV drivers a convenient, cashless payment experience.
“We want to make the lives of our clients easier, and we can’t compromise on the quality of the tools we use. Software capabilities and reliability were key factors in selecting AMPECO as our trusted technological partner.“
Alex Echeverría
CTO, Remo Mobility
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