Enterprise-grade data security your EV charging business can count on
Grow your business confidently with the AMPECO platform that meets your security compliance requirements and keeps your data safe.
Advanced data security measures for scalable business growth
We have implemented a comprehensive set of security controls and follow industry best practices to protect your data and help you fulfill data privacy obligations worldwide. Our Information Security Management system (ISMS) is ISO certified, and we continuously improve our secure software development lifecycle. We perform security reviews to guarantee risks and vulnerabilities have been identified and mitigated for successful and seamless integrations.
At AMPECO, we value and protect our customers and data.
Security is an integral part of our software development processes and we continuously improve our internal security controls framework to achieve best-of-breed protection for our people, data, and services.
Yordanka Tsaneva
Information Security Officer, AMPECO
AMPECO protects your data at every layer
We comply with the highest industry standards and regulations to ensure your data is secure.
ISO/ IEC
27001:2013
Security controls for Information Security Management Systems (ISMS)
Provides a comprehensive set of security controls for managing sensitive information, ensuring the security and privacy protection of Information security management systems (ISMS).
ISO/ IEC
27017:2015
Code of practice for information security controls for cloud services
Establishes guidelines, specific controls, and recommendations for the management of information security for cloud services, and how to manage associated security risks.
ISO/ IEC
27018:2019
Code of practice for the protection of personally identifiable information (PII)
Specifies best practices and guidelines for protecting the personal data and information of individuals in cloud-based services.
ISO/ IEC
27701:2019
Security techniques for
Provides guidelines and best practices for PIMS to ensure compliance with data protection laws and regulations.
How AMPECO Security works
Keeping your data secure
To ensure adequate data access management, we utilize Role-Based Access Control and secure login mechanisms such as multi-factor authentication (MFA) and virtual private networks (VPN). For seamless integration with your corporate SSO solution, we can offer integration with Azure Active Directory, Auth0, and KeyCloak.
To secure data at rest and in transit, we use industry-standard encryption methods such as TLS 1.2 and AES-256. The customer data is segregated through the use of multi-tenancy, with separate tenant environments utilizing distinct databases and keys for added security and privacy.
We have strict procedures for handling data, including disposal, retention, portability, disclosure, and regular backup. This ensures your data is treated with care and protected at all times.
Building security into our software architecture
Our cloud-based EV charging platform is hosted on multiple continents, ensuring localization and multiple zones per region. We follow secure development practices, including segregation of environments and automated quality and security testing on every release.
We have implemented a comprehensive risk management program to further ensure the security of our product. It includes disaster recovery and business continuity plans, incident management procedures, and regular risk assessments.
Upholding security standards for our team and suppliers
All team members undergo thorough screening processes and background checks, and strict exit procedures. We have policies in place for the acceptable use of assets that are reinforced during regular security training.
When it comes to our customers, we have strong contracts in place, including Service Level Agreements, Data Processing Agreements, and NDAs, to ensure their data is protected.
We also have strict protocols in place, such as Data Processing Agreements for our third-party suppliers, that ensure third-party compliance with our security standards for customer data protection.
Our Awards
Product Leadership
2022
For its overall stellar performance, superior technological innovation, and strategic development, Frost & Sullivan distinguished AMPECO with the 2022 Global EV Charging Software Product Leadership award.
Product Innovation
2022
Our EV charging management platform was awarded The Forbes Innovation Award which acknowledges companies whose products transform their respective industries and create significant value for their clients.
Sustainability Award in Automotive
2022
AMPECO was awarded The Sustainability Award in Automotive for outstanding solutions in environmental and climate protection, as well as societal and governance impact in the automotive and mobility industry.
AMPECO’s security features and best practices
We safeguard your data from unauthorized access and help you comply with regional data protection regulations.
Single Sign-On authentication
Single Sign-On (SSO) allows users to access multiple applications with a single set of login credentials, simplifying the login process and providing a more secure and convenient experience.
Secure audit logs
Our audit logs provide a detailed record of all actions and changes made within the system, allowing for easy tracking and investigation of any suspicious activity. They are encrypted and tamper-proof to ensure the integrity and confidentiality of your data.
GDPR Compliance
We have adapted our product, operations, and contractual commitments to reflect the requirements under the General Data Protection Regulation (GDPR) so that our clients can comply with the regulation.
web and mobile app penetration tests
Our EV charging platform is built to seamlessly integrate and communicate with other systems. We provide constant monitoring and timely response for any incidents or suspicious events.
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Get started with AMPECO
Book a 30-min introductory call with our specialists and learn more about our EV charging platform.
Security FAQs
How is the personal data of my customers protected and secured?
The personal data of your customers is protected and secured through a variety of methods, including the encryption of sensitive data both in transit and at rest, regular security audits and vulnerability assessments, strict data access controls, regular backups, and disaster recovery plans to ensure continuity of service in the event of a security breach or other incident.
Will my EV charging data be shared and sold to third parties?
At AMPECO, all customer and charger-related data is wholly owned by you and always will be. We have strict policies in place to ensure that any data collected through our EV charging platform is only used for the purpose of providing our services and improving the user experience. We do not share or sell any data to third parties.
What measures are in place to prevent unauthorized access to my data?
Several measures are in place to prevent unauthorized access to customer data. These include:
– Secure user authentication and login process that uses multi-factor authentication or other advanced methods;
– Access controls that limit who can view and modify customer data;
– Data encryption and regular monitoring and logging of user activity to detect and respond to suspicious activity;
– Compliance with relevant data protection regulations.
Related Reading
Insights
- 3 strategic ways to use API to scale your EV charging business
- 6 reasons to use a white-label EV charging solution
- Building A Successful Home Charging Business Model
- What the Energy Performance of Buildings Directive means for EV charging
- The US has officially joined the race: a new EV Charging Action Plan
- EV Roaming: An Important Key to Scaling Your Charge Point Network
Book EV Charging Consultation
Our e-mobility experts are ready to answer all your questions about EV charging software and hardware.
Let’s talk about your business case, software features you are curious about, or how we can help you start and grow your EV business.
