Company Overview
PAZ Charge is part of PAZ Group – Israel’s leading energy retailer, operating 265 gas stations and 312 convenience stores, supermarkets, and minimarkets nationwide. PAZ has a customer retention program based on its own app, with over 1.2 million registered users.
PAZ Charge has an exclusive focus on building a nationwide ultra-fast charging network and is well-positioned to achieve this goal due to the access to a large number of key locations in Israel (already utilized by the PAZ gas stations and convenience stores).
PAZ Charge’s strategy is based on the concept of delivering “EV charging service availability,” which can be broken down into a combination of several elements:
- Network reliability and uptime of the chargers
- Accessible locations designated for cars (combined with quality amenities)
- Simple-to-use mobile application for the EV driver
- Advanced services that make the charging experience simple and accessible
PAZ Charge utilizes ABB Terra 360 kW and 180 kW ultra-fast chargers.
140
Number of DC stations
in 2024
65
Number of locations
nationwide
98%
Average network uptime
for 2023
Challenges & Opportunities
PAZ Charge integrated EV charging into the existing PAZ Yellow mobile app:
- PAZ customer loyalty program provides a certain pay back into the customer’s digital wallet, for purchases in additional PAZ group businesses
- The concept of combining several business offerings under one mobile experience is known as a super-app
PAZ Charge wanted to follow established technology procedures and use the available tech resources:
- Before provisioning a new version of the CPMS software to the production environment, it needs to be thoroughly tested – that’s why the company wanted to have a separate UAT environment set up
- The company has an internal developers team that is experienced in dealing with API to integrate systems, source data, and automate processes
- PAZ Charge wanted to apply the highest security standards and procedures
When selecting their CPMS, PAZ Charge was in the process of establishing their EV charging business, and a reliable, responsive, and proactive partner was key.
THE AMPECO Solution
Completely integrating EV charging into PAZ’s existing mobile app
– Leverage existing customer base
– Provide a seamless EV charging experience
– Utilize existing loyalty programs
Advanced hardware management and troubleshooting
– PAZ Charge relies on AMPECO’s full and proven implementation of the OCPP protocol to access valuable charger data and execute commands to guarantee the network’s reliability and uptime of the chargers
Data Security and User Management
– AMPECO introduced a detailed Audit log functionality that allows PAZ Charge to track connections, disconnections, failed connections, and actions of all users
– AMPECO applied PAZ Charge’s unique requirements for password management
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